Two former executives of Asuransi Allianz Life Indonesia, a local unit of Allianz, were issued with a travel ban restricting them from leaving the country for 20 days while a criminal investigation is underway.

The travel ban took effect on the 28th of September, requiring the ex-CEO of Allianz Life Indonesia Joachim Wessling, a German national, and former Allianz Indonesia claims manager Yuliana Firmansyah to remain in Indonesia.

According to the Jakarta Post, the pair ‘stand accused of violating Law No. 8/1999 on consumer protection for allegedly breaching contracts with two customers by refusing to reimburse them for their medical expenses and instead setting additional requirements for the two to comply with in order to receive payouts.‘ They face five years in prison if found guilty.

Jakarta Globe has more information on the incident, centering on a health insurance claim made by two clients. Their lawyers has said, “what we are disputing here is not whether the claim is paid or not, but how [the suspects] processed the claim. There was an element of deceit.

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