From the UK Foreign and Commonwealth Office

Summary – Manchester City FC take on Shakhtar Donetsk in the Champions League in Kharkiv on 6 December 2017

Advice for fans travelling to Ukraine for Manchester City’s match with Shakhtar Donetsk on 6 December 2017

  • Date: Wednesday 6 December 2017
  • Venue: Metalist Stadium, Kharkiv
  • Kick off time: 9.45pm (local time)

As well as this, check out our general travel advice for Ukraine.

Passports and visas

  • you don’t need a visa to travel to Ukraine for less than 3 months but your passport should be valid for the period of your stay
  • take out travel insurance; even if you’re only going for one night – it could save you a lot of money if you get into difficulties. Your European Health Insurance Card (EHIC) is not valid in Ukraine
  • you should carry your passport with you for identification purposes
  • always take care of your passport as getting a replacement is costly and time-consuming; keep a photocopy separately from the original document and make sure your next of kin details on the back page of your passport are up to date
  • if you lose your passport, you’ll need to get an Emergency Travel Document from the British Embassy in Kyiv. The fee for travel document is £100. The service is available within the Embassy working hours

Getting to the stadium

  • the stadium is located on 65 Plekhanivska street in Kharkiv
  • you can get to the stadium by public transport or by taxi. Where possible ask your hotel to get a taxi for you or ask for a telephone number of a reputable taxi company. Agree the fare with a taxi company or a driver in advance
  • if you intend to use the metro you will need to buy a token (4 UAH) from a ticket machine at the entrance to the metro station, use notes with denominations not higher than 10 UAH. Metro stops Sportyvna (red line) and Metrobudivnykiv (green line) are located near the stadium
  • eway will help to plan your route

At the match

  • the nearest entrance to the away fans’ blocks in the stadium is Gate 30 between the Eastern and Southern zones
  • access to the stadium can be slow – there will be ticket and security checks; to avoid missing the start of the match get to the stadium early – doors will open 2 hours before kick-off
  • no large bags are permitted inside the stadium
  • no fireworks, smoke bombs or flagpoles are allowed in the ground
  • police and security staff have the authority to deny entry into the stadium to supporters under the influence of alcohol or drugs; alcohol is banned inside the stadium
  • don’t smoke at the stadium except in specially designated places
  • items should be paid for by cash in the local currency UAH (hryvnya)
  • obey instructions from the stadium security to avoid being removed from the stadium and detained by the police
  • it is usual practice for the visiting fans to be held back for approximately 20 minutes after the match


  • most trips to Ukraine are trouble free, however there have been cases of violent attacks on foreign nationals, including visiting football fans in Kharkiv, so take extra care
  • be aware of the current political situation (in particular the tension between Ukraine and Russia) and avoid any action or chanting that could provoke a hostile reaction from home fans
  • bank cards are not widely used in small shops though there are quite many ATM machines in Kharkiv. US dollars and Euros are the easiest currency to exchange, Sterling may be exchanged at a limited number of sites, Scottish and Northern Irish notes are not accepted. Use banks and official exchange booths and ensure you’re given a receipt
  • beware of pickpockets and bag snatchers at airports, railway stations, around the town centre and when using public transport; keep valuables and cash out of sight in crowded areas and tourist spots
  • be wary of accepting drinks in bars from strangers or people you’ve just met in case they have been spiked. Unconscious victims can be left outside, which can be life threatening in winter
  • drinking alcohol is prohibited in public places (except bars, restaurants). Local alcohol is stronger than the beer at home so make allowance for this
  • smoking is prohibited in public places; this includes bars, bus stops, subways, the metro, playgrounds, parks and the stadium itself
  • don’t get involved with drugs – the penalties are severe
  • drink bottled water; this is readily available from local shops and hotels
  • for the latest information on safety and security – visit our travel advice page for Ukraine

Lost wallets

If you lose your wallet try to cancel your credit cards as soon as possible. British consular officials cannot provide you with the funds to help you return home. You can receive money from relatives or friends in the UK via commercial money transfer agencies, e.g. Western Union and MoneyGram.

If you are arrested

British consular officials can visit you in prison (if you request it) and give you the list of English speaking lawyers if you need one. But they cannot get you out of prison, represent you in court or pay your bills. If you wish to see a consular official please make this request clear to the local police authorities.

Useful contacts

British Embassy Kyiv 
9, Desyatynna St. 
01901 Kyiv 

Telephone (+38 044) 490 36 60 (also for out of hours emergencies)

Office hours: Monday to Friday 9am to 5pm

For more information please visit British Embassy Kyiv website.

Emergency services numbers

  • 101 – Fire
  • 102 – Police
  • 103 – Ambulance

Further information

from Travel Advice Summary, which can be found at:

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