Rachel Taylor had booked a holiday cottage in the Lake District as a treat for her mother. Two weeks before their holiday her father became seriously ill and she had to cancel. He died soon afterwards. Since the payment was non-refundable, Taylor claimed the £646 cost on her travel insurance….

Read the full article at the publisher’s site: https://www.theguardian.com/money/2019/jun/16/travel-insurance-details-terms-condition-exclusions-fees

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